Senior Household Claims Technicians / Complaint Handlers

Location
Glasgow
Salary
£22000 - £26000 per annum + Bonus, Benefits etc
Posted
07 Aug 2017
Closes
06 Sep 2017
Ref
MPO 6761
Contact
Martin Porthouse
Sector
Claims
Contract Type
Permanent
Hours
Full Time


Our client is looking for 2 Senior Household Claims Technicians / Complaint Handlers to work out of their Glasgow office and handle / assist with a portfolio of the larger and more complex household (buildings, contents and personal possessions) claims, additionally handling escalated complaints within the designted 'complaint procedure'. You will typically liaise with loss adjusters, brokers, policyholders & third parties, reporting directly into the Branch Manager. You must be immediately available and have previous household claims handling experience and be able to use your own initiative in order to resolve complaints or queries. In addition, excellent communicative and customer service skills are essential. This is an excellent opportunity working for a market-leading & well respected organisation. Interested applicants should forward their CV / particulars to Martin Porthouse at Exchange Street Claims; 0161 973 6900 Ext 24 / mp@exchange-street.co.uk. Job Ref - MPO 6761. For all other vacancies, take a look at our website - www.exchange-street.co.uk