Commercial Lines Account Handler
COMMERCIAL LINES ACCOUNT HANDLER - EXISTING CUSTOMERS
Permanent role based in Cambridge paying to c£30,000 depending on experience
About the Role:
A key customer servicing role within a small team, working in tandem with and supporting customer facing Commercial Insurance Account Executives, to provide quick accurate Commercial Insurance responses to valuable EXISTING customers.
·Advising and liaising with existing customers, Insurers and Account Executives via telephone, post and internet.
·Providing support to Account Executives so they can obtain the appropriate information needed for RENEWALS.
·Discuss strategy with relevant personnel.
·Where renewal rebroking is required submitting market presentations to Insurers in a timely manner and working to deadlines.
·Approaching and negotiating quotations with Insurance Underwriters in respect of Renewals and Mid Term Alterations.
·Evaluating quotations, including review of policy wordings and endorsements, and decision making on placing of the business in tandem with the Account Executives.
·Producing detailed Risk Registers and Report summaries for presenting to customers at renewal.
·Record, process, manage information and provide administration support of EXISTING customer policies from inception to renewal.
·On occasions attend customer meetings in conjunction with Account Executive.
·Commercial General Insurance experience within either a Broker or Insurer environment
·Capability and experience to deal with significant Commercial Insurance Programmes including, on occasions, Global requirements.
·Excellent face to face and telephone communication skills to enhance customer relationship.
MW Appointments is acting as an Employment Agency in relation to this vacancy.