National Motor Networks and Engineering Manager

Location
Essex
Salary
£70000.00 - £90000.00 per annum
Posted
10 Oct 2017
Closes
09 Nov 2017
Ref
BBBH28088
Contact
Gemma Henderson
Sector
Claims
Contract Type
Permanent
Hours
Full Time


The Networks and Engineering Manager will have 3 direct reports and c100 indirect and will have responsibility in the following areas:
  • Setting the overall strategy for the motor repair network
  • Monitoring performance of the repair network and identifying issues and performance failings as well as overseeing regular reviews against anticipated demand to ensure that sufficient resource is in place to meet business growth
  • Making recommendations for service level enhancements, contract revisions and process improvement
  • Accountability for audits on a system thinking / risk based approach - Technical and Customer Experience
  • Recognising financial opportunities for cost savings without compromising service quality



Individuals wishing to apply to this role should have:
  • Technical motor repair knowledge including understanding of PAS 125/equivalent BSI
  • Experience in a senior management capacity
  • Wide motor market knowledge
  • The ability to understand and interpret MI
  • Previous experience in engineering would also be ideal, but not essential


Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful we will contact you to discuss the opportunity in more detail within 2 working days of receiving your application. If your application is unsuccessful, the information supplied may still be retained for use in connection with future vacancies. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.