Motor Claims Advisor/Team Leader

Huddersfield, West Yorkshire
Competitive Salary + Bonus + Benefits
16 Aug 2018
16 Sep 2018
Avant CATL
Contract Type
Full Time

Motor Claims Advisor/Team Leader
Competitive Salary + Bonus + Benefits

Avant provides automotive services including Accident and Repair Management, Vehicle Manufacturer Programme Management, Audit Compliance and Standards, Management and Technical Training.

We have an exciting opportunity for a highly motivated, dynamic Claims Advisor with supervisory experience to join our repair management department and play a key role in the future direction of the business.

Based at our offices at Bradley Business Park, Huddersfield, you will be responsible for repair deployment, management and reporting as well as managing performance in line with agreed targets and SLA’s, training and development of the team and dealing with complex issues as and when they arise.

This position would suit an individual who is looking to grow with the business and for the right candidate this is an opportunity to progress quickly into a senior role.

Key Responsibilities:
• Managing Motor Repair Claims / Deployments
• Ensure all customers receive an excellent level of service
• Recruiting and leading a team of advisors
• Meeting agreed targets and delivering results
• Professionally responding to queries from clients and customers
• Producing and/or updating system-based reports
• Regularly liaising with Bodyshop’s
• Staff training and appraisals
• Process and reporting development
• Assisting Senior Management with Business Strategy

Desired Skills:
• A knowledge of motor insurance claims
• Excellent phone etiquette
• Excellent written and verbal communication skills
• Ability to build rapport and establish working relationships
• Quick learner of bespoke IT systems
• Good with MS Office, especially Excel
• Numerical skills
• Experienced working in a target driven environment

To apply for this role please send a copy of your CV and a covering letter via email to

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