International Loss Adjuster - Spanish Speaking

Location
Miami
Salary
£80710.25 - £104923.33 per annum
Posted
04 Sep 2018
Closes
04 Oct 2018
Ref
VR/32860/LS
Contact
Lawes Consulting Group
Sector
Claims
Job Roles
Loss Adjuster
Contract Type
Permanent
Hours
Full Time
Job Title - International Loss Adjuster - Spanish Speaking
Salary: - £Open
Job Type: Permanent
Location United States -- Florida -- Miami
Industry - Loss Adjusters, Claims
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OVERALL PURPOSE OF JOB

-The International Loss Adjuster will provide day-to-day loss investigations and adjusting, marketing and business development assistance and claim management support primarily in the field of Property, Casualty and Special Risks, based in our clients Adjusting Miami office.
-Open to candidates who are willing to relocate to Miami, FL.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

-The authority for each of the following responsibilities will increase as the level of the position progresses.
-To receive instructions on new losses from UK, European, USA and Latin American Markets and report to the manager with recommendations for personal intervention in following the terms and particulars of such instructions.
-To carry out a pre-agreed brief relating to the loss adjusting assignment under consideration and to report to manager upon completion and/or during the execution of the brief when professional guidance is required. Such assignments may be performed as a desktop project or may require domestic or international travel at short notice.
-To assist manager and the existing Miami team with inflow of new losses and claims management projects.
-To assist manager and the Miami team with occasional special projects that may fall outside the sphere of standard loss adjusting, such as reinsurance reviews, coverholder audits, expert witness intervention and other consultancy assignments.
-To review assignment or project-related documentation in Spanish, summarising into English when required, and advise manager and Miami team on relevance to the case under consideration and make recommendations accordingly.
-To assist the USA adjusting offices in the identification of new business opportunities and acquisition of new accounts by means of accompanied marketing.
-To communicate with Underwriters, Reinsurers and Brokers to ensure that customer service standards are met and maintained at all times.
-To ensure compliance with reporting deadlines and delivery of other time-sensitive materials.
-To assist manager and Miami team with any other operational or administrative issues associated with Miami case load on an as-required basis.
-To assist manager and Miami team with marketing and business development, including attendance at designated meetings, seminars and conferences, including, but not limited to, reinsurer and broker events during the February Miami reinsurance week.
-To assume responsibility for his/her own portfolio of claims and other consultancy assignments to be case managed by his/herself under the mentorship of manager or another designated senior adjuster, according to the nature of the assignment.
-To build up an Underwriter, Reinsurer and Broker client base developed from managed cases, client contact and attendance at meetings and events.


KEY PERFORMANCE MEASURES

Work Proficiency:
-The post holder must demonstrate the ability to meet deadlines and perform under pressure. The successful candidate must be proactive and able to work with management guidance and demonstrate self-driven initiative thereafter. He/she must demonstrate good personal management and be capable of managing the workload relating to various cases and marketing projects simultaneously.

Oral Communication:
-Excellent oral communication skills in English and Spanish are required in this role for dealing with clients, Insureds and brokers. Knowledge of Portuguese would be beneficial in view of assignments arising in Brazil.

Written Communication:
-The post holder will be responsible for preparing reports and other written communications in English and sometimes in Spanish. Fluency in all aspects of written communication in English is critical to this role. Good written Spanish is essential.

Problem Solving:
-The position requires the ability to deal with a variety of tasks and deadlines simultaneously, recommending practical solutions within the scope of the level of the position.

Job Knowledge:
-He/she will have knowledge of insurance, reinsurance and loss adjusting principles in Property and Casualty classes, which will be developed further by mentored coaching. He/she will also have some knowledge of the local insurance industry in USA and selective Latin American and Caribbean territories, as well as the London Market, and will be expected to use and improve this knowledge for the purpose of successful assignment handling and marketing.

Interpersonal:
-Good communication and interpersonal skills are critical to this role.

EXPERIENCE/QUALIFICATIONS

Adjuster:
-Ideally educated to Bachelor degree level with at least 1 year's international adjusting experience. The candidate must hold a Florida driver's license and passport from country of nationality, acquire a Florida State 620 All Lines Adjuster license, pursue continued education to maintain the licence and be prepared to study for any additional professional qualifications deemed necessary by the company.
-Open to candidates willing to relocate to Miami, FL.

Please feel free to contact me for a further information if you have the relevant experience please do not hesitate to contact me directly on +44 203 7272312 or email at steven@lawesgroup.co.uk

To view all Current Vacancies or for more information on our Refer a Friend scheme, contact one of our consultants or visit our website www.lawesgroup.co.uk