Insurance Account Director

Crewe, Cheshire
Competitive - Dependant on Experience
24 Jul 2019
24 Aug 2019
Job Roles
Account Manager
Contract Type
Full Time

Trak Global Group, an SME based in Crewe, has been creating and providing telematics solutions for insurance, rental, fleet, retail and automotive industries since 2009. We are award winners year after year.. this year is our 10th anniversary and 10th year of growth.

We use technology and provide services to build engagement, change driver behaviours and reduce risk.

We are looking for an Account Director to take overall responsibility for all aspects of account management for new and existing customers ensuring that all accounts are managed effectively, high levels of customer service are delivered and revenue opportunities are maximised.

This role will involve:

Creating account plans to drive revenue growth across existing accounts

Producing proposals and presentations for new and existing accounts

Proactively identifying customer needs and business opportunities

Working closely with other business units to generate cross-selling opportunities

Liaising with other members of the business on existing accounts

Building relationships with key personnel within new and existing accounts

Monitoring customer satisfaction and ensuring a high level of customer service internally

Escalation point for customer service issues

Liaising with senior management for business planning

Generating ideas for new revenue generation

Producing and presenting regular customer management information packs

Pre-sale engagement with new leads

Feeding customer requirements into product roadmaps

What are we looking for?

  • Excellent leadership, communication, organisation and people skills are essential
  • Minimum of 5 years experience working in a senior sales or account management role – preferably within the personal lines side of insurance, software or telematics sectors
  • Experience and understanding of the UK personal lines insurance market is essential
  • Technically minded with a keen interest in emerging technologies and markets

In return we offer a competitive salary, 25 days holiday plus bank holidays, health and life insurance as well as a range of benefits on our salary extras platform.